Patient Pathway Video

FAQ

Have Some Questions?

A half hour appointment will be made in order to deal with any acute problem and also to go through our patient registration process.

The office is open 8 am to 6 pm Monday to Thursday, 8 am to 5.30 pm Fridays and 10 am to 1 pm on Saturdays.

Out of hours care is solely provided by Drs Sophia, Bianca or Tamimi. The 24 hour telephone line will be picked up by an answerphone which will give instructions regarding contacting the doctor on call. The doctor can give telephone advice and where appropriate will supply prescriptions through to pharmacies. Consultations on video or face to face either in the practice or at home if in W1, or neighbouring locations where possible, are provided. Under certain circumstances it may be appropriate to arrange admission to hospital directly which we can do via our close network of specialists. Please note that the above services are available to patients who are registered with the Practice and there is a charge for out of hours advice and services for those patients who are not on monthly membership. Those on monthly membership will have direct access 24/7 to their GP of choice.

We value your feedback; good or bad, so please let us know. We carry out and publish annual patient satisfaction surveys. We are registered with The Care Quality Commission that regulates health and social care throughout England. We also have a formal complaints procedure if things have gone really badly and this can be accessed by contacting the Practice Manager.

The general answer to this is “No”. UK based Private Health Insurance companies will usually only recognise for the purposes of reimbursement, the services of individuals whom they define as Specialists.

We do not generally deal directly with insurance companies and work on the basis of individuals and corporations settling their own accounts and then claiming back directly with their respective insurance companies.

You can register at your first consultation with an acute problem or choose to register ahead of this. You will then pay for individual consultations, out of hours telephone advice and repeat prescription requests and referrals. Laboratory fees and vaccinations/drugs are additional where appropriate.

Consultation – Dr Sophia Khalique (Face2Face, video, telephone)£300.00
Consultation – Dr Mohammad Tamimi, Dr Bianca Bandarra (Face2Face, video, telephone)£250.00
Nurse Consultation£100.00
Home visit during office hours
(please note the travel time from and to the practice will be changed at the same rate)
£500.00 plus £200 per 30 minutes pro rata
Prescription Fee£60.00
Controlled Drug Prescription£100.00
Registration Fee£100.00 paid annually
Membership Fee – This includes all consultations, (face-to-face, video or telephone), prescription requests and referrals to specialists, if required. You will also have 24/7 access to an individual doctor. Fee covers up to four individuals from a single family.£1,000.00 paid monthly
Out of Hours Telephone Advice/Prescriptionfrom £100.00
Out of Hours Visit
(please note that the travel time will be charged at the same rate)
£600.00 plus £300 per 30 minutes pro rata
Missed Appointment/Late CancellationLess than 24 hours’ notice – full consultation rate
Occupational Health Assessment and ReportPrice on request
Vaccinationsprice on request
Comprehensive male blood screening profile£400.00
Comprehensive female blood screening profile (incl. smear test)£450.00
Comprehensive female blood screening profile (without smear test)£400.00
Other Pathology tests(Price on request)
Individualised Health Screening Packages(Price on request)
Travel Advice/Vaccination Administration£60.00
Referral letter£100.00

The practice is registered with the Care Quality Commission, CRT1-12739950261, an executive non-departmental public body of the Department of Health and Social Care, responsible for the regulation and inspection of health and social care services in England.